Contact Us
Whether you have a question about one of our casino reviews, want to flag an inaccuracy, or simply need to point us in the right direction — this is the right place. The Canada Casino team reviews and maintains content on Canadian online casinos, and we take reader feedback seriously.
How to Reach Us
The fastest way to get a response is by email. Send your message to [email protected] and include as much detail as you can — the page you are referring to, the casino in question if relevant, and what you would like us to address. We aim to respond to all enquiries within two to three business days.
What We Can Help With
- Factual corrections — if you believe something on the site is out of date or inaccurate, let us know. Offers and terms at Canadian online casinos change frequently, and we rely on readers as well as our own research to stay current.
- Editorial questions — if you want to understand how we rank or review casinos, or how our methodology works, we are happy to explain.
- Responsible gambling concerns — if you or someone you know needs support, please visit our responsible gambling guidance for resources available to Canadian players. We are not a counselling service, but we can point you to the right organisations.
- Partnership or affiliate enquiries — if you represent a casino brand and want to discuss being considered for coverage, email us at the address above. Inclusion on this site is based on our editorial assessment; commercial relationships do not buy position or rating.
- General site feedback — broken links, display issues, missing information — we want to know.
What We Are Not Able to Help With
Canada Casino is an independent comparison and review site. We do not operate any online casino, process payments, manage player accounts or handle disputes between players and casino operators. If you have a complaint about a specific casino — a withdrawal problem, a bonus dispute or an account issue — you will need to contact that casino's support team directly or raise the matter with the relevant regulatory body in your province.
For questions about the sites themselves, you may also find useful background on our about us page, which explains how the site operates and how our editorial process works.
A Note on Response Times
We are a small editorial team. While we read every message, we cannot guarantee a response to every enquiry — particularly to questions already answered in our published content or to unsolicited commercial pitches that do not meet our editorial criteria. Factual corrections and reader concerns are always prioritised.
Terms, Privacy and Legal Matters
If your query relates to how this site handles data, affiliate relationships or the conditions under which we publish content, please review our terms and conditions before getting in touch. Many common questions are addressed there.
For everything else, email [email protected]. We look forward to hearing from you.